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About Us

Since 1975, Ricci Telephone Research has provided excellent, cost-effective local and WATS telephone interviewing for projects of varying complexity and scale. We are committed to the highest ethical and professional industry standards, and our personal approach to every study has earned us an excellent reputation for quality and integrity.

Efficiency and Personal Attention

At our firm, you have direct access to key personnel at all times. A company principal manages all facets of a project so that you have one point of contact. The result is efficiency, crystal clear communications, and accurate, reliable data collection.

Time-Tested and Trustworthy

When you entrust your project to us, you are assured of getting the highest degree of professional implementation. Collectively, our staff has over 65 years of market research data collection experience. We are experts in questionnaire design, proofing, and programming, and we utilize a state-of-the-art CATI network that assures dependability, security, and integrity of all data.

We are specialists in market research data collection.

Our interviewers are individually trained and briefed on each study before any calling is initiated. We maintain a high supervisor-to-interviewer ratio to assure your project is implemented precisely and professionally. Every interviewer is consistently monitored and coached on every project, no matter the size or scope.

Training that ensures you the most reliable, accurate, and timely data in order to formulate most actionable results.

We are proud members of the Marketing Research Association, as well as the Delaware County Chamber of Commerce.